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Perpetual license on server reports a license is required.

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I have a server with perpetual license that has stopped running backups. Although the maintenance is expired, a perpetual license should still work. It always fails with the message that "A license is required".

I searched the forum and documentation which states that I must assign the license to a machine but there are no buttons on the Settings / Licenses page to do such a procedure.

If I try to add my license key, it states that it is already added. If I run license sync, it states it was successful.

How to fix this?

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Comments: 7092

Hello Steve,

thank you for your posting! I'd start with the troubleshooting steps from https://kb.acronis.com/content/62656#_A_license_is_required_error_messa…