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acrocmd list tape_libraries show nothing

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According to the command line manual, the

acrocmd list tape_libraries --output = raw

command should show the connected tape libraries. The command does not display anything on the command line, but there are tape libraries in the Acronis control panel . The question is which service is responsible for displaying the results of the survey of tape libraries and how to troubleshoot it ? 

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Posts: 0
Comments: 2016

Hello Roman,

thank you for posting on Acronis forums!

The question is which service is responsible for displaying the results of the survey of tape libraries and how to troubleshoot it ? 

Please add --service=asn|mms  so the result is:

acrocmd list tape_libraries --output = raw --service=asn|mms

where you should use asn when issuing this command on Acronis Storage Node machine 

and mms if performing a backup to locally attached tapes to Agent nachine