acrocmd remote control

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Comments: 1

Hi,

How can I remote control via acrocmd a computer booted with Linux media?

For example, I run this command from a computer A to control the computer B: acrocmd.exe list disks --host=<IP B>

This command is working fine with Acronis 11.x but I get an error "access denied" with Acronis 12.5

The 12.5 documentation is talking about a credential to enter but it is for a Windows computer with Acronis installed. Here I'm trying to control a computer booted with the Linux media. Is there a default password to enter?

Thank you.

Fri, 02/26/2021 - 00:01
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Hello YouriDS,

Welcome to Acronis forums!

You should specify credentials in a format as instructed in the documentation: https://www.acronis.com/en-us/support/documentation/AcronisCyberProtect_15_Command_Line_Reference/#37525.html

The default username/password for Linux-based Bootable media root/root if you have not changed then when creating this bootable media.

Mon, 03/01/2021 - 17:31
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 1
Comments: 1

Hello Maria,

Thank you for the info about the default credential.

I still cannot connect to the remote machine using this command and the default credential: acrocmd list disks --host=192.168.20.140 --credentials=root,root

An error occurred while exe

Hello Maria,

Thank you for the info about the default credential.

I still cannot connect to the remote machine using this command and the default credential: acrocmd list disks --host=192.168.20.140 --credentials=root,root

An error occurred while executing the command.

    Error: 0x1510008

    $module = "acrocmd_vsa64_16386"

    `anonymous-namespace'::PrintPerformingResult : d:\261\enterprise\command_line\engine\impl\engine.cpp(65)

Failed to connect to Acronis Managed Machine Service.

    Error: 0x1510007

    $module = "acrocmd_vsa64_16386"

    CommandLine::CheckAccessPoint : d:\261\enterprise\command_line\engine\impl\remote_access_impl.cpp(212)

    Error: 0x30068

    $module = "asyncipc_glx_16386"

    MakeAuthError : d:/265/enterprise/common/async_ipc/async/service_calls_ab12.cpp(32)

Logon failure: remote access is denied.

 

You are correct about the credential it is working because I can connect via SSH to the computer.

I think the issue is not the credential but how to connect to Linux media because of the error message "remote access is denied".

I recreate the Linux media for the PXE server and this time I do not register the computer (192.168.20.140) on the management server (192.168.20.150).

Now I have no error but no result: acrocmd list disks --host=192.168.20.150 --service=ams --address=192.168.20.140

The operation completed successfully.

 

I have a ticket (04814017) opened 1 week ago and have no more reply there.

 

Regards,

Youri

cuting the command.

    Error: 0x1510008

    $module = "acrocmd_vsa64_16386"

    `anonymous-namespace'::PrintPerformingResult : d:\261\enterprise\command_line\engine\impl\engine.cpp(65)

Failed to connect to Acronis Managed Machine Service.

    Error: 0x1510007

    $module = "acrocmd_vsa64_16386"

    CommandLine::CheckAccessPoint : d:\261\enterprise\command_line\engine\impl\remote_access_impl.cpp(212)

    Error: 0x30068

    $module = "asyncipc_glx_16386"

    MakeAuthError : d:/265/enterprise/common/async_ipc/async/service_calls_ab12.cpp(32)

Logon failure: remote access is denied.

 

You are correct about the credential it is working because I can connect via SSH to the computer.

I think the issue is not the credential but how to connect to Linux media because of the error message "remote access is denied".

I recreate the Linux media for the PXE server and this time I do not register the computer (192.168.20.140) on the management server (192.168.20.150).

Now I have no error but no result too: acrocmd list disks --host=192.168.20.150 --service=ams --address=192.168.20.140

The operation completed successfully.

 

My ticket (04814017) was created 1 week ago and have no more reply there.

 

Regards,

Youri

Tue, 03/02/2021 - 07:39