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Acronis 12.5 Backup Failed: Failed to read the volume

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I have a backup plan configured for Disks/Volumes. As screen shot indicates, volume F: is not included in plan. However, backup is failing with Error: Failed to read the volume. I tried recreating backup plan with same result. I'm new to Acronis and certain it's user issue. Any insight would be appreciated. Thank you! Chip

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Specified disk and volumes.png 22.89 KB
Backup Error.png 40.2 KB
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Posts: 0
Comments: 2016

Hello Chip,

welcome to Acronis forums!

I recommend that you follow recommendations on how to overcome this issue provided in these KB articles: 

https://kb.acronis.com/content/62916

https://kb.acronis.com/content/62523

 

Maria Belinskaya wrote:

Hello Chip,

welcome to Acronis forums!

I recommend that you follow recommendations on how to overcome this issue provided in these KB articles: 

https://kb.acronis.com/content/62916

https://kb.acronis.com/content/62523

Thanks for info and taking the time Maria. I'll try solutions this weekend and follow-up first of next week. Chip