Acronis 12.5 update 4 backup fails

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 1
Comments: 0

I try to run a backup to a share in the network and they always fail.  here is the error message I get:

 

Windows error: (0x80070032) Solicitud no compatible
Date and time
Mar 29, 2020, 22:12:58
Code
4
Module
309
Message
Backup failed
Additional info:
------------------------
Error code: 22
Module: 309
LineInfo: 0x8D165E86FB819597
Fields: {"CommandID":"D332948D-A7A9-4E07-B76C-253DCF6E17FB","$module":"mms_vsa64_14330"}
Message: TOL: Failed to execute the command. Backup plan 'Microsoft SQL data to \\wdmycloudex4100\Backups\SQLDBSDaily\'
------------------------
Error code: 22
Module: 309
LineInfo: 0x8D165E86FB819597
Fields: {"CommandID":"D332948D-A7A9-4E07-B76C-253DCF6E17FB","$module":"agent_protection_addon_vsa64_14330"}
Message: TOL: Failed to execute the command. Backup plan 'Microsoft SQL data to \\wdmycloudex4100\Backups\SQLDBSDaily\'
------------------------
Error code: 41
Module: 307
LineInfo: 0xE6792A5EE190DE2A
Fields: {"$module":"agent_protection_addon_vsa64_14330"}
Message: Failed to execute the command.
------------------------
Error code: 53
Module: 309
LineInfo: 0x2E7E9E174F1FB713
Fields: {"FailCount":"12","$module":"agent_protection_addon_vsa64_14330"}
Message: 12 activities have not succeeded. One of them is displayed.
------------------------
Error code: 1713
Module: 349
LineInfo: 0xE821934A13FC0262
Fields: {"$module":"ArsDbBackupProvider_vsa64_14330"}
Message: Error al procesar la operación de instantánea.
------------------------
Error code: 33
Module: 7
LineInfo: 0xE24F93D0B8D8C99E
Fields: {"$module":"ArsDbBackupProvider_vsa64_14330"}
Message: Fallo al crear la imagen instantánea del volumen.
------------------------
Error code: 50248
Module: 16
LineInfo: 0x3FEC04E376B8A23F
Fields: {"$module":"ArsDbBackupProvider_vsa64_14330"}
Message: Error al agregar el volumen de la instantánea.
------------------------
Error code: 9
Module: 0
LineInfo: 0x02AACB7B2AB852AC
Fields: {"code":"50","$module":"ArsDbBackupProvider_vsa64_14330"}
Message: Estado desconocido.
------------------------
Error code: 65520
Module: 0
LineInfo: 0xBD28FDBD64EDB8F8
Fields: {"code":"2147942450","$module":"ArsDbBackupProvider_vsa64_14330"}
Message: Solicitud no compatible
Mon, 03/30/2020 - 03:24
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Posts: 0
Comments: 2016

Hello Sheyla,

welcome to Acronis forums!

Since there could be multiple causes of this issue, please follow troubleshooting steps from the respective KB article: https://kb.acronis.com/content/15725

If you get puzzled with this troubleshooting, please share with Acronis VSS Doctor report in this thread.

Tue, 03/31/2020 - 15:49
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