Acronis Backup 12.5 Advanced Attaching Storage Nodes

Hello All,

I already did some research and I have migrated my Acronis Backup 12.5 Advanced server to a new server and I am attempting to mount my storage node under backups.  I have already attached my storage node so I am good to go there.  But I am getting a user profile error when I am attaching the existing storage node.

Here are the steps I was doing

Backups > Add Locations > Storage Nodes > Path > Local Folder > F > Acronis (I created a folder called Acronis on my storage node on my old management server).  I also have deduplication enabled so I did add that database path.  I am able to mount it, but when I view the contents, I get the following error message. 

//

Windows error: (0x80070003) The system cannot find the path specified

Date and time

Aug 21, 2020, 01:57:33 PM

Code

4

Module

630

Message

Cannot get access to the user profile.

Additional info:

------------------------
Error code: 3
Module: 630
LineInfo: 0x5913FF0A991C1B51
Fields: {"$module":"dms_provider_vsa64_8690"}
Message: Cannot get access to the user profile.
------------------------
Error code: 13
Module: 627
LineInfo: 0xE839411589F18B3C
Fields: {"$module":"access_manager_vsa64_8690"}
Message: Access violation in module 'dms_provider.dll' at line '0x5913ff0a991c1b51', executable: 'mms.exe'.
------------------------
Error code: 45
Module: 4
LineInfo: 0xF35F747B3B21F916
Fields: {"function":"OpenFileW","$module":"access_manager_vsa64_8690","path":"\\\\?\\C:\\ProgramData\\Acronis\\BackupAndRecovery\\MMS\\AccessVault\\profiles\\D6AD6076-15CA-25E8-2A30-74B31D245AA3\\lock"}
Message: The specified file path does not exist.
------------------------
Error code: 65520
Module: 0
LineInfo: 0xBD28FDBD64EDB8F1
Fields: {"$module":"access_manager_vsa64_8690","code":"2147942403"}
Message: The system cannot find the path specified

Traceback (most recent call last):
  File "c:\program files\acronis\pyshell\site-packages\flask.zip\flask\app.py", line 1486, in full_dispatch_request
    rv = self.dispatch_request()
  File "c:\program files\acronis\pyshell\site-packages\flask.zip\flask\app.py", line 1472, in dispatch_request
    return self.view_functions[rule.endpoint](**req.view_args)
  File "C:\Program Files\Acronis\WebServer\wcs\web\rest.py", line 84, in wrapper
    _response, _response_size = wcs_api_wrapper(func, authorize, session, *args, **kwargs)
  File "C:\Program Files\Acronis\WebServer\wcs\web\rest.py", line 152, in wcs_api_wrapper
    result = func(*args, **kwargs)
  File "C:\Program Files\Acronis\WebServer\wcs\model\descriptor\resource.py", line 211, in handle_request
    return handle(request, session, **kwargs)
  File "C:\Program Files\Acronis\WebServer\wcs\model\descriptor\handler.py", line 120, in __call__
    return handler(request, session, **kwargs)
  File "C:\Program Files\Acronis\WebServer\wcs\model\descriptor\handler.py", line 173, in __call__
    self._row_converter)
  File "C:\Program Files\Acronis\WebServer\wcs\model\descriptor\gtob.py", line 104, in get_gtob_children
    timeout=timeout)
  File "C:\Program Files\Acronis\WebServer\wcs\model\descriptor\gtob.py", line 44, in _subscribe
    action_id, partial = raw_subscribe(subscribe_func, key, options, observer, consumer, timeout)
  File "C:\Program Files\Acronis\WebServer\wcs\infra\gtob_subscription.py", line 65, in raw_subscribe
    raise exception
  File "C:\Program Files\Acronis\WebServer\wcs\infra\gtob_subscription.py", line 31, in handle_message
    report_consumer(message.item)
  File "C:\Program Files\Acronis\WebServer\wcs\model\descriptor\gtob.py", line 40, in 
    consumer = lambda x: data.append(transform(x) if callable(transform) else x)
  File "C:\Program Files\Acronis\WebServer\wcs\model\descriptor\gtob.py", line 64, in conv
    transformed = transform(subj, context_params)
  File "C:\Program Files\Acronis\WebServer\wcs\model\descriptor\transformer.py", line 146, in _transformer
    return _morph(unit, rules, params, is_diff_patch)
  File "C:\Program Files\Acronis\WebServer\wcs\model\descriptor\transformer.py", line 45, in _morph
    target_val = transform(source_val, params)
  File "C:\Program Files\Acronis\WebServer\wcs\model\descriptor\support.py", line 315, in 
    return lambda p1, params: fn(p1, **_make_kwargs(sign[1:], params))
  File "C:\Program Files\Acronis\WebServer\wcs\model\descriptor\support.py", line 375, in throw_if_dms_error_item
    raise exceptions.make_error_exception(meaningfull_error, session, get_language)
wcs.web.exceptions.ApiException: {"serCode":"0x02760003+