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++ Acronis Cyber Backup 12.5 Advanced Workstation License ONLY backup files / need license++

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Hallo,

we are using a license for "Acronis Cyber Backup 12.5 Advanced Workstation". Now I want to backup files and folders from an external usb drive to a tape drive and the assistent tells me to enter a license. The license is already shown in the Acronis GUI.
What do I have to do, to get the file/folder backup running? I do not want to backup virtual maschines.

Kind reagrds

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Posts: 0
Comments: 2016

Hello FB,

thank you for posting on Acronis forums!

The license that you own covers backing up files/folders on the attached drive to a machine with Agent. Please check in Acronis Management Console that you access that attached drive from the machine where the Acronis Cyber Backup 12.5 license is assigned.

Hello FB!

If you have more devices registered than you have licences for, it may happen that your licences are already assigned elsewhere. You can revoke the licence from one of them, and assign to the machine you want to make file backups on. Though you really ought to buy more licences if this is the case and you truly need agents on all your devices.

-- Peter