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Acronis Cyber Backup 12.5 - backup to private cloud without SFTP possible?

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Hi there,
I have tried to setup a backup plan to a linux server over internet using sftp connection.

The problem is that the backup aborts after some time - sometimes after minutes, sometimes after some hours.
I am using Build 14330 (Acronis Backup 12.5 Update 4).

The support hotline told me that there are some problems using SFTP that should be solved with one of the next updates. But I cant wait so long.

The support hotline told me to use SMB protocol instead but I am not sure if it is safe and if it can be done via internet. I guess this can only be done safe using a VPN-connection, right?
Does anybody have an how-to for this scenario, or what other kind of connection/protocol can be used to backup my data via internet to my linux server in the center?

Thx & regards,
Markus

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Comments: 2016

Hello Markus,

welcome to Acronis forums!

There is an issue with Version 12 backup format: Re-attempt is not working with SFTP protocol which leads to failure if the network becomes unavailable or not reachable.

Thus, we recommend using Version 11 backup format. You will need to recreate your backup plan with this backup option.