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Backup Error after Diskfull on VMWare Server

Thread needs solution

Hi,

 

Would like assistance or anyone to assist.

 

I have a vmware sever that loaded with 4 windows VM. Issues Happen when the Backup storage turn full and cleared off some of the previous backup to over write.

 

The Error As below:

 

Error code: 22
Module: 309
LineInfo: 0x8D165E86FB819597
Fields: {"$module":"mms_vsa64_16386","CommandID":"D332948D-A7A9-4E07-B76C-253DCF6E17FB"}
Message: TOL: Failed to execute the command. Backup plan 'DC01 With AD Backup'
------------------------
Error code: 22
Module: 309
LineInfo: 0x8D165E86FB819597
Fields: {"$module":"agent_protection_addon_vsa64_16386","CommandID":"D332948D-A7A9-4E07-B76C-253DCF6E17FB"}
Message: TOL: Failed to execute the command. Backup plan 'DC01 With AD Backup'
------------------------
Error code: 41
Module: 307
LineInfo: 0xE6792A5EE190DE31
Fields: {"$module":"agent_protection_addon_vsa64_16386"}
Message: Failed to execute the command.
------------------------
Error code: 53
Module: 309
LineInfo: 0x2E7E9E174F1FB713
Fields: {"FailCount":"2","$module":"agent_protection_addon_vsa64_16386"}
Message: 2 activities have not succeeded. One of them is displayed.
------------------------
Error code: 22
Module: 309
LineInfo: 0x8D165E86FB819597
Fields: {"$module":"service_process_vsa64_16386","CommandID":"8F01AC13-F59E-4851-9204-DE1FD77E36B4"}
Message: TOL: Failed to execute the command. Backing up
------------------------
Error code: 22
Module: 309
LineInfo: 0x8D165E86FB819597
Fields: {"$module":"gtob_backup_command_addon_vsa64_16386","CommandID":"8F01AC13-F59E-4851-9204-DE1FD77E36B4"}
Message: TOL: Failed to execute the command. Backing up
------------------------
Error code: 212
Module: 161
LineInfo: 0x0B320396ADFE3E01
Fields: {"IsReturnCode":"1","$module":"disk_bundle_vsa64_16386"}
Message: Failed to find archive 'PD-DC01.PD.local-7E9A09BF-15D9-4972-9AE9-1AB0C459CD52-17EB5594-755E-4F32-8B25-D03293C353FAA'.
------------------------
Error code: 201
Module: 161
LineInfo: 0xD5796A33131EEB98
Fields: {"$module":"disk_bundle_vsa64_16386"}
Message: Failed to get information about the archives.
------------------------
Error code: 46
Module: 64
LineInfo: 0x3F26773FAB7BDAC6
Fields: {"path":"smb://diskstation/Backup/DC01/","$module":"disk_bundle_vsa64_16386","user":"admin"}
Message: Failed to open the backup location.
------------------------
Error code: 21
Module: 4
LineInfo: 0xF35F747B3B21FA98
Fields: {"path":"\\\\?\\UNC\\diskstation\\Backup","$module":"disk_bundle_vsa64_16386","function":"CreateDirectoryW"}
Message: Network disconnected.
------------------------
Error code: 65520
Module: 0
LineInfo: 0xBD28FDBD64EDB8F8
Fields: {"$module":"disk_bundle_vsa64_16386","code":"2147942453"}
Message: The network path was not found

 

Any Idea why the backup is failing? Do let me know if more information is required.

 

With Thanks
 

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Posts: 0
Comments: 2016

Hello Kuan,

Welcome to Acronis forums!

According to the logfile that you've shared, the diskstation address is not resolved from the Agent machine (Agent for VMware/Virtual Appliance).

We recommend that you re-add this backup location in the Management Console UI by specifying its IP address.