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Backup plan stopped working

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We need more information; what program version and build are you using (for example, True Image 2020, build XXXX, and the operating system version and build, for example Windows 10 Pro x64 build 1909.

The error message suggests that the program cannot access either the source or destination drive. Please advise the nature of the backup task and the source and destination drives. If either drive is a USB devise it could be that the power settings are such that it has powered down and cannot be reached the program; check the power setting for the USB device.

Ian

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Comments: 2016

Hello WinApl,

thank you for posting on Acronis forums!

Could you please share a full activity log with this error message? Please follow Overview -> Activities, select an activity with this error, click on Show details at the right pane -> Download log.