Backup scheitert, weil angeblich kein Lizenz vorhanden ist

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Guten Abend,

ich nutze das Acronis Backup 12.5 Standard Windows Server Essentials. Seit ein paar Tage wird keine Sicherung erstellt mit der Begründung, dass keine Lizenz für die Maschine zugewiesen ist. Unter Einstellung-Lizenz ist eine Lizenz eingetragen. Folgende Fehlermeldung bekomme ich angezeigt:

 

Good evening, I use the Acronis Backup 12.5 Standard Windows Server Essentials. Since a few days no backup is created on the grounds that no license for the machine is assigned. A License is entered under Settings license. I get the following error message: message Backup failed Additional Information:

 

Nachricht Backup ist fehlgeschlagen Zusätzliche Informationen: ------------------------ Fehlercode: 61 Modul: 309 Zeileninfo: 0x4A8728DC8A1C9584 Felder: {"$module":"mms_vsa64_14330"} Nachricht: Command has failed. Command=Backup-Plan 'Dateien/Ordner zu \\192.168.50.20\backup'; ------------------------ Fehlercode: 22 Modul: 309 Zeileninfo: 0x8D165E86FB819597 Felder: {"CommandID":"D332948D-A7A9-4E07-B76C-253DCF6E17FB","$module":"mms_vsa64_14330"} Nachricht: TOL: Failed to execute the command. Backup-Plan 'Dateien/Ordner zu \\192.168.50.20\backup' ------------------------ Fehlercode: 22 Modul: 309 Zeileninfo: 0x8D165E86FB819597 Felder: {"CommandID":"D332948D-A7A9-4E07-B76C-253DCF6E17FB","$module":"agent_protection_addon_vsa64_14330"} Nachricht: TOL: Failed to execute the command. Backup-Plan 'Dateien/Ordner zu \\192.168.50.20\backup' ------------------------ Fehlercode: 100 Modul: 664 Zeileninfo: 0xBFC205B2F53C251E Felder: {"FeatureID":"serverBackup","$module":"agent_protection_addon_vsa64_14330"} Nachricht: Die Funktionalität 'serverBackup' ist nicht verfügbar. Bitte verwenden Sie die passende Lizenz. ------------------------------------------

 

hat jemand eine Idee?

Does somebody has any idea?

Danke für Ihre Beiträge.

Mon, 11/18/2019 - 16:07
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Comments: 2016

Hello Ali Reza,

welcome to Acronis forums!

First of all, please make sure that you back up Windows Server Essentials, physical or virtual with Acronis Backup 12.5 Windows Server Essentials license (other Windows Server editions are not covered with this license type).

If the license type corresponds the Windows Server Essentials, then please re-assign a license on that Agent (Revoke and then Assign): https://www.acronis.com/en-us/support/documentation/AcronisBackup_12.5/index.html#37161.html

If this still does not help, please collect Acronis System Information from the Agent on Windows Server Essentials and upload it onto an FTP link that I've sent you in a Private Message.

Tue, 11/19/2019 - 16:46
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