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Condition - Check device IP address not working as it expected

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Hi,

I just see that my backup plan is not working as it should. settings post to do. We have this condition about checking the IP address as a condition. I am not 100% sure but when we change some backup plan to use v11 of a backup archive that this IP condition not working. It starts back up even IP address of the client is different, the condition we are using is "Start if within IP range"!

Is there some similar experience and maybe a workaround?

I'm creating this new topic even though I've seen that there is one similar but I think it's quite old.

Name of old topic "Pause backup job if VPN workstation not connected to local LAN..."

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Could you please describe the Acronis product you are using, version and build number together with the OS being used.

Ian

Hi, 

It is Acronis Backup 12.5 Build: 13400. Backing up of windows 10 machine. 

Acronis AMS is installed on server 2012 r2, using SQL server as database. 

Do you need some more information?

 

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Posts: 0
Comments: 2016

Hello Milos,

thank you for posting on Acronis forums!

The backup format option should not affect the scheduler. In this situation I recommend that you do the following:
- please update the software (if possible);
- if the problem still there, please export a backup plan that has a problem and a backup plan that works as expected (for comparison);
- please also collect Acronis System Information right after the issue is reproduced from the computer where the backup was started (when it should not be started). The report should be collected after the backup operation is started and when the network configuration is not changed (it is required to compare the network settings and the exported backup plan).

Please then upload exported backup plans (.json files) and system information on the FTP link that I've sent you in a Private Message.

Hi Maria, 

Thanks for your help but sorry, I can't go true this whole process. 

I hope that maybe some other customers find a similar situation.