"Convert to VM" feature.
Hello,
My client is testing the "Convert to VM" feature.
However, even though the network was unstable for a while, the network path could not be found and "Convert to VM" failed.
Is there any way to increase the network response latency during the "convert to VM" operation?
Or is there a way to wait without failing if the network becomes unstable for a while?
Thank you.
Hello, Maria.
Attach the log you requested.
Command has failed. Command=Converting backup to VM'';
Additional information:
------------------------
Error Code: 61
Module: 309
Line information: 0x4A8728DC8A1C9584
Field: {"$module":"service_process_vsa64_16327"}
Message: Command has failed. Command=Converting backup to VM'';
------------------------
Error Code: 22
Module: 309
Line information: 0x8D165E86FB819597
Field: {"$module":"service_process_vsa64_16327","CommandID":"B3AF2D36-A22A-4D2D-BE42-718EBF1833DC"}
Message: TOL: Failed to execute the command. Converting backup to VM''
------------------------
Error Code: 22
Module: 309
Line information: 0x8D165E86FB819597
Field: {"$module":"disk_bundle_vsa64_16327","CommandID":"B3AF2D36-A22A-4D2D-BE42-718EBF1833DC"}
Message: TOL: Failed to execute the command. Converting backup to VM''
------------------------
Error Code: 32795
Module: 114
Line information: 0xFDE974FD2EBCFEB8
Field: {"$module":"disk_bundle_vsa64_16327"}
Message: Failed to convert the backup to a virtual machine.
------------------------
Error Code: 32871
Module: 114
Line information: 0xFDE974FD2EBCFF08
Field: {"$module":"disk_bundle_vsa64_16327"}
Message: Failed to copy the original disk to the new virtual machine.
------------------------
Error Code: 32787
Module: 114
Line information: 0x28314C961DE7D7EC
Field: {"$module":"disk_bundle_vsa64_16327"}
Message: Failed or failed to create dummy virtual machine.
------------------------
Error Code: 22
Module: 83
Line information: 0x4CEB0D95636A4E6B
Field: {"$module":"msvpc_wst_vsa64_16327"}
Message: `` Failed to access repository to create virtual machine.
------------------------
Error Code: 7
Module: 4
Thank you.
Hello Lemoning.
Since this log is not complete and informative, please collect Acronis System Information from the machine that performs convertion and upload it to an FTP link that I've sent you in a Private Message.
Hello, Maria
Could you know the progress of system information analysis?
Thank you.
Hello Lemoning.
Unfortunately, we can't analyze the logs you uploaded - the SysinfoOutput.zip file is too old - it is from 2019