Full Backup Process Stuck and some times causes many error
Hlw I have some problem, when i backup my file server " Entire machine " to local network folder, it seems many error . or some times its stuck for few days, could not be complete. my data size is approximate 4 TB+ .
How could we solve this ?
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From which machine i can collect log ? can you tell me how to collect full log of this activity, any instruction link ?
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You can download the log through the web console. See this article: https://kb.acronis.com/content/58305
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Hello Jobin!
Welcome to Acronis forums!
From which machine i can collect log ?
It should be collected from the Agent which runs this backup job.
Moreover, I would ask you to collect Acronis System Information from the server with Agent that launched this backup job. Then please upload these logs onto an FTP link that I've sent you in a Private Message.
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Thanks for Response. when try to backup " Entire Machine " than the issue occurred. Now i update the Backup agent & run a Back up plan On Folder & Logical Drive without operating system (Image) ,and working well till now .After successfully complete, than i run the Operating system (Image) Backup and i think there may be some issues. If issue Happen I will collect and Send you the System Report.
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Hello Jobin.
Please let us know if you upload System Information onto FTP link here or in a Private Message
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