Ошибка Windows: (0x80070002) Не удается найти указанный файл

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Posts: 23
Comments: 23

Здравствуйте. acronis-infoprotect

 

Сведения об ошибке

  

Ошибка Windows: (0x80070002) Не удается найти указанный файл

ДАТА И ВРЕМЯ

08 Февр, 2021, 13:19:13

МОДУЛЬ

309

СООБЩЕНИЕ

Ошибка резервного копирования

Дополнительные сведения:

------------------------
Код ошибки: 22
Модуль: 309
LineInfo: 0x8d165e86fb8195bd
Поля: {"$module":"ms_vsa64_25862","CommandID":"D332948D-A7A9-4E07-B76C-253DCF6E17FB","$file":"e:\\114\\enterprise\\common\\tol\\command\\command.cpp","$line":"495","$func":"Tol::`anonymous-namespace'::MakeFailResult"}
Сообщение: TOL: Failed to execute the command. План резервного копирования "SRV-1C"
------------------------
Код ошибки: 22
Модуль: 309
LineInfo: 0x8d165e86fb8195bd
Поля: {"$module":"gent_protection_addon_vsa64_25862","CommandID":"D332948D-A7A9-4E07-B76C-253DCF6E17FB","$file":"e:\\114\\enterprise\\common\\tol\\command\\command.cpp","$line":"495","$func":"Tol::`anonymous-namespace'::MakeFailResult"}
Сообщение: TOL: Failed to execute the command. План резервного копирования "SRV-1C"
------------------------
Код ошибки: 41
Модуль: 307
LineInfo: 0xe6792a5ee190de46
Поля: {"$module":"gent_protection_addon_vsa64_25862","$file":"e:\\114\\enterprise\\managers\\gtob\\protection\\agent_engine\\protect_command.cpp","$line":"244","$func":"`anonymous-namespace'::ProtectCommand::SafeExecute"}
Сообщение: Не удалось выполнить команду.
------------------------
Код ошибки: 22
Модуль: 309
LineInfo: 0x8d165e86fb8195bd
Поля: {"$module":"ms_vsa64_25862","CommandID":"FD79C554-B363-4DB2-97BC-1E5A94094A94","$file":"e:\\114\\enterprise\\common\\tol\\command\\command.cpp","$line":"495","$func":"Tol::`anonymous-namespace'::MakeFailResult"}
Сообщение: TOL: Failed to execute the command. Resolving items to back up
------------------------
Код ошибки: 22
Модуль: 309
LineInfo: 0x8d165e86fb8195bd
Поля: {"$module":"gent_protection_addon_vsa64_25862","CommandID":"FD79C554-B363-4DB2-97BC-1E5A94094A94","$file":"e:\\114\\enterprise\\common\\tol\\command\\command.cpp","$line":"495","$func":"Tol::`anonymous-namespace'::MakeFailResult"}
Сообщение: TOL: Failed to execute the command. Resolving items to back up
------------------------
Код ошибки: 43
Модуль: 307
LineInfo: 0xe873a234106e3486
Поля: {"$module":"gent_protection_addon_vsa64_25862","$file":"e:\\114\\enterprise\\managers\\gtob\\protection\\commands\\resolve_backup_set\\impl\\command.cpp","$line":"137","$func":"`anonymous-namespace'::ResolveBackupSetCommand::ExecuteLogic"}
Сообщение: ResolveBackupSetCommand: не удалось выполнить команду.
------------------------
Код ошибки: 4
Модуль: 249
LineInfo: 0xd9612b4aaebb8e3f
Поля: {"$module":"gent_protection_addon_vsa64_25862","$file":"e:\\114\\enterprise\\common\\async\\base_job.cpp","$line":"40","$func":"Async::BaseJob::Describe"}
Сообщение: ASYNC: Unidentified job.
------------------------
Код ошибки: 4
Модуль: 249
LineInfo: 0xb43d3eb4f18a8fe8
Поля: {"$module":"gent_protection_addon_vsa64_25862","$file":"e:\\114\\enterprise\\managers\\gtob\\protection\\agent_root_protection\\rules_resolver.cpp","$line":"79","$func":"Gtob::Protection::`anonymous-namespace'::ResolveProtectionRulesJob::Describe"}
Сообщение: Задание разрешает правила выбора, указанные в централизованном плане резервного копирования для корневого элемента управляемой машины.
------------------------
Код ошибки: 4
Модуль: 249
LineInfo: 0xd9612b4aaebb8e3f
Поля: {"$module":"gent_protection_addon_vsa64_25862","$file":"e:\\114\\enterprise\\common\\async\\base_job.cpp","$line":"40","$func":"Async::BaseJob::Describe"}
Сообщение: ASYNC: Unidentified job.
------------------------
Код ошибки: 4
Модуль: 249
LineInfo: 0x9174396a01b27ce4
Поля: {"$module":"gent_protection_addon_vsa64_25862","$file":"e:\\114\\enterprise\\common\\async\\lazy_barrier.cpp","$line":"242","$func":"Async::LazyBarrier::BarrierJob::Describe"}
Сообщение: ASYNC: Lazy barrier action job.
------------------------
Код ошибки: 4
Модуль: 249
LineInfo: 0xc8f602c2d3077781
Поля: {"$module":"gent_protection_addon_vsa64_25862","$file":"e:\\114\\enterprise\\managers\\gtob\\gxt\\common\\items_by_type.cpp","$line":"53","$func":"Gtob::Gxt::`anonymous-namespace'::FindItemsByTypeJob::Describe"}
Сообщение: GXT searches for items by type.
------------------------
Код ошибки: 4
Модуль: 249
LineInfo: 0xb7c9d3ae0aab45c2
Поля: {"$module":"gent_protection_addon_vsa64_25862","$file":"e:\\114\\enterprise\\managers\\gtob\\gxt\\common\\follow_hierarchy.cpp","$line":"58","$func":"Gtob::Gxt::`anonymous-namespace'::BeginFollowHierarchyJob::Describe"}
Сообщение: GXT started going through hierarchy.
------------------------
Код ошибки: 4
Модуль: 249
LineInfo: 0xb7c9d3ae0aab4642
Поля: {"$module":"gent_protection_addon_vsa64_25862","$file":"e:\\114\\enterprise\\managers\\gtob\\gxt\\common\\follow_hierarchy.cpp","$line":"186","$func":"Gtob::Gxt::`anonymous-namespace'::FollowHierarchyJob::Describe"}
Сообщение: GXT is going through hierarchy.
------------------------
Код ошибки: 4
Модуль: 249
LineInfo: 0x9174396a01b27ce4
Поля: {"$module":"gent_protection_addon_vsa64_25862","$file":"e:\\114\\enterprise\\common\\async\\lazy_barrier.cpp","$line":"242","$func":"Async::LazyBarrier::BarrierJob::Describe"}
Сообщение: ASYNC: Lazy barrier action job.
------------------------
Код ошибки: 4
Модуль: 249
LineInfo: 0xd7761d47edeb39a4
Поля: {"$module":"gent_protection_addon_vsa64_25862","$file":"e:\\114\\enterprise\\common\\async\\semaphore.cpp","$line":"154","$func":"Async::Detail::SemaphoreLogic::SemaphoreJob::Describe"}
Сообщение: ASYNC: Action sequence pending action job.
------------------------
Код ошибки: 4
Модуль: 249
LineInfo: 0xb7c9d3ae0aab4642
Поля: {"$module":"gent_protection_addon_vsa64_25862","$file":"e:\\114\\enterprise\\managers\\gtob\\gxt\\common\\follow_hierarchy.cpp","$line":"186","$func":"Gtob::Gxt::`anonymous-namespace'::FollowHierarchyJob::Describe"}
Сообщение: GXT is going through hierarchy.
------------------------
Код ошибки: 4
Модуль: 249
LineInfo: 0xd7761d47edeb39a4
Поля: {"$module":"ms_vsa64_25862","$file":"e:\\114\\enterprise\\common\\async\\semaphore.cpp","$line":"154","$func":"Async::Detail::SemaphoreLogic::SemaphoreJob::Describe"}
Сообщение: ASYNC: Action sequence pending action job.
------------------------
Код ошибки: 4
Модуль: 249
LineInfo: 0x368cb7423c1c08d9
Поля: {"$module":"ms_vsa64_25862","$file":"e:\\114\\enterprise\\common\\async\\full_barrier.cpp","$line":"225","$func":"Async::FullBarrier::BarrierJob::Describe"}
Сообщение: ASYNC: Full barrier action job.
------------------------
Код ошибки: 87
Модуль: 149
LineInfo: 0xce47d41ec1026b89
Поля: {"$module":"isk_bundle_vsa64_25862","$file":"e:\\114\\enterprise\\disk_manager\\daapi1\\disk_manager_impl.cpp","$line":"690","$func":"DiskManagement::Da1DiskManagerImpl::GetView"}
Сообщение: DAAPI не удалось собрать сведения о машине.
------------------------
Код ошибки: 5
Модуль: 16
LineInfo: 0x8d5bf87c202e8701
Поля: {"$module":"isk_bundle_vsa64_25862","$file":"e:\\114\\core\\fdisk\\disk_w.cpp","$line":"678","$func":"LocalComputerWithWindowsImpl::RefreshStartupFlags"}
Сообщение: Не удалось инициализировать библиотеку диспетчера моментальных снимков.
------------------------
Код ошибки: 9
LineInfo: 0x2aacb7b2ab852ac
Поля: {"$module":"isk_bundle_vsa64_25862","code":"2","$file":"e:\\114\\core\\fdisk\\ver2\\arch\\windows\\win_errors.cpp","$line":"40","$func":"Fdisk::AddKstatusError"}
Сообщение: Unknown status.
------------------------
Код ошибки: 65520
LineInfo: 0xbd28fdbd64edb8f8
Поля: {"$module":"isk_bundle_vsa64_25862","code":"2147942402","$file":"e:\\114\\core\\common\\error.cpp","$line":"314","$func":"Common::Error::AddWindowsError"}
Сообщение: Не удается найти указанный файл

Mon, 02/08/2021 - 10:24
0 Users found this helpful
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Posts: 0
Comments: 2016

Hello Andrey,

thank you for posting on Acronis forums!

Could you please share more details on this issue?

- when do you receive this message;

- what is the type of this backup (DB, files/folders, VMs);

- what is the target storage location?

According to the activity log that you provided, the backup task fails because the file specified for backup in a backup plan can not be found. Please check its availability from the Agent that performs this backup task.

 

Tue, 02/09/2021 - 18:30
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