Plan Error after Update
After Update from Acronis Backup 12.5 11010 to 16386 i get follow error:
Error
Unexpected response received. Method: 0, Url: /groups/1b1319ff-2529-4930-ba1b-46fc7cac91dc, Status: 404. Body: {"code":"PolicyNotFound","context":{"stackTrace":"[manager.go:34 proc.go:5222 proc.go:5217 proc.go:5217 proc.go:5217 proc.go:5217 proc.go:5217 proc.go:5217 proc.go:190 asm_amd64.s:1357]"},"debug":{"msg":"Policy not found"},"domain":"BackupManager","reason":"PolicyNotFound"}
Error code 0x02C30194


- Log in to post comments

Hello nooby,
thank you for posting on Acronis forums!
Sorry to know that you've encountered this issue. Our developers are working on investigating it.
If you have a valid support license, please open a case with Arconis Support Team and provide engineers with Acronis System information collected from the Management server.
Otherwise, we recommend creating a new backup plan.
- Log in to post comments

Hello Peter
Hello Maria,
i found the problem. In the plan: it is necessary to delete the device and add it new.
its happen after update the "Acronis VA" on ESXi Server.
thanks
- Log in to post comments