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Poor backup performance after upgrading to build 16318 ...

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Good morning,

since we upgraded to build 16318 all backup jobs (physical and Hyper-V VMs) are 30-50% slower than before (build 14330). I tried to manage the performance options (timeslot at night with 100% CPU and 100% network) with no change. Re-create jobs brings no improvements.

Any idea how to fix this?

many thanks

Erik

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Posts: 0
Comments: 2016

Hello Erik,

thank you for posting on Acronis forums!

At first please check if all Acronis Cyber Backup 12.5 components are updated to the same build.

This issue requires deeper investigation. 

Please open a case with Acronis Support Team and share with them exported backup plans and Acronis System Information from affected Agents.