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Recover backup after Acronis 12.5 reinstallation

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After reinstalling Acronis. There are old backups left on storage, how can they be recovered if Acronis itself does not see them if you add the location of the files as storage?

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Comments: 2016

Hello Elena,

welcome to Acronis forums!

It should be possible to restore older archives.

Please check the following:
1) if the client chose the Agent to browse to that backup location and tried to refresh the vault after it was added (it is critical);
2) please check the version that was used for creating old backups (it is recommended the build of Acronis Management Server is not higher than the build of the version that created those backups).

If nothing helps, please collect Acronis System Report  from the Agent selected for browsing to backup locations and share it with Acronis Support Team.