Update and Web browser Error
Hello,
I built up Acronis 12.5 to version 16180 today.
And I accessed Acronis page using various web browsers.
And the result as below attached image came out.
> Internet Explorer - Success
> FireFox - Success
> Edge - Success
> Chrome - Failed
I think it's a good thing that the screen is displayed normally in other web browsers.
But my main web browser is Chrome.
It's a pity that it doesn't work only in Chrome.
Is there any way to solve this?
Attachment | Size |
---|---|
01-Build Check.png | 23.56 KB |
02-Internet_Explorer.png | 71.6 KB |
03-FireFox.png | 74.24 KB |
04-Edge.png | 65.36 KB |
05-Chrome.png | 59.97 KB |

- Log in to post comments

premonition did not disappoint. before the update I decided to check on the forum for bugs in the new version
thank you ;)
- Log in to post comments


Hello Lemoning,
thank you for posting on Acronis forums!
Do you see this issue with a newly released build #16318?
This issue should be investigated by Acronis Support Team.
Please collect HAR logs in Google Chrome right after reproducing this issue and share them with engineers.
- Log in to post comments

Hello Maria,
It seems to be a temporary symptom after installation.
When I simply rebooted, the problem was not resolved, but after shutting down the PC completely and trying again the next day, a normal screen appeared.
Thanks for the answer.
Attachment | Size |
---|---|
542641-186510.png | 31.61 KB |
- Log in to post comments