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going up and down on taskbar

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is there any way to configure the files cloud client to not go up and down in the taskbar on the right, for each file that it synchronizes ?

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Comments: 85

Hi there,

Could you please provide some screenshot showing the issue?
Or better record a short gif file so we can see those moves of the Files Cloud client.

Thank you.

this is when  in up in the taskbar

Attachment Size
536048-182303.png 125.23 KB
frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Posts: 0
Comments: 85

Hi,

I can't find a proper setting that controls that notification behavior.
I would suggest opening a Support case where our engineers will observe that issue and raise a new feature request if they can't find a solution or workaround.

Do you want to decrease the system usage in taskbar ?

The issue was/is in reference to the pop-up notification appearing, for each individual file it synchronizes, which can be very distracting, especially if you're doing something on the system while the process is going through. 

frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
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Comments: 488

Dear customers,

We have sent the feedback to the product manager on the review.

frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Posts: 0
Comments: 17

Hi, 

Since C22.02 the sync client is part of Cyber Protection Agent, which has different, displaying the sync progress in different way. I believe this solves the issue.

You could find more info in the Cyber Files Cloud user guide: https://www.acronis.com/en-us/support/documentation/FilesCloudUser/#cyb…

 

Best Regards,

Lyubomir