Physical drive failure in ACI Node
This am we have a drive fail in our Primary Node
drive was 0,0,0 in a Dell server /dev/sda
installed drives were /sda thru /sdk
When we replaced the drive, the new drive became, /dev/sdn, active
sda is still listed as failed
anyone seen this behaviour? will sda be gone forever?

- Log in to post comments

When sda showed up as a failed device, I did try to "release" it
response from the system is "response failed" it is still showing that 5 days later
The cluster still shows "degraded"
The new device /sdn is active but the node it is in is still in progress of doing "something" in the infrastructure page"
- Log in to post comments

Hello Bill,
It appears to me the logical drive (/dev/sda) may stuck with status 'releasing' via the database in which case we need to manually release the disk.
Please submit support request with Subject 'Disk stuck in 'releasing'' so we can fix the issue. Additionally, please provide us with remote access to the ACI cluster based on the following KB:
https://kb.acronis.com/sdiremote
Regards,
Iliyan Krastev | Senior Support Engineer
- Log in to post comments