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Acronis Cyber Backup Installer

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Hi, Recently purchased Acronis Cyber Backup 15 SCS Standard Server License incl. Acronis Premium Customer Support ESD. Which installer to download? Is it the Acronis Cyber Backup/Protect 15 Web/64-bit? Or Acronis Cyber Backup 12.5 Web/64-bit? I tried to register the license key to my account to direct me to the correct installer download but got my an error -  “The keys that were not activated (xxxxxxx), serial number is valid but we can not register it right now”  I will install on a Windows Server. Thanks!

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Hello Jose,

thank you for your posting! Have you followed the steps from https://kb.acronis.com/content/67925 to register the software? If yes and you still get the same error, I'd strongly recommend raising a support ticket for this issue. Select "Trial\Presales\Activation\Licensing question" category.  

Please let us know the results.