Acronis Cyper Protect 15, 26172
Hi,
I have a question/ problem regarding Acronis cyber protect 15. In the past I was working with the version 25729, or better, with bootable media created by bootable media builder from that to create backups (Images) from my workstation.
Now I had to reinstall, during that there was message about latest release (26172) which I had to confirm. Now when I create bootable media (USB- Stick) and boot machine with that, there is only possibility to make recovery, but not backup. What could be the reason for that? How can I obtain bootable media for creating a new backup?
Thanks to all for support.
Best regards
Tom


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Hi Peter,
THX for your answer.
yes, there is such Window and I have entered the serial number. In the next screen there are displayed the licence credentials... So, all looks quite fine.
Only when using the media to boot the system, there is only choice for recovery, none for backup, as I was used to in the previous build.
THX and Greets
Tom
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Hello Tom,
Welcome to Acronis forums!
The missing backup option in Bootable media created with a Standard license is a known issue for build #26172. It already has been fixed, the fix will be included in the next software update release.
We are sorry that you encountered this issue. We either recommend that you use Bootable media created with a previous build or create the media with the Advanced license (if you own any).
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Hello Maria,
thanks for those good news. I already use media created from older version.
Can you tell me, when the new release will be available?
THX
Tom
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> Can you tell me, when the new release will be available?
Hello Tom,
we expect an update to be released within April (is subject to change)
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Hello Ekaterina,is the update already released? How can I obtain it if so?
Ekaterina wrote:> Can you tell me, when the new release will be available?
Hello Tom,
we expect an update to be released within April (is subject to change)
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Hi,
April is now gone .. are there any news concerning new release?
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Hello MiHi.
The Update 2 build 26981 is now released.
Please read more details at https://forum.acronis.com/forum/acronis-cyber-protect-15-forum/acronis-cyber-protect-15-update-2-has-been-released
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