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Agent installation in different domain Failed

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Hi, 

 

The management server is present in Domain say Domain A and the agent is required to be installed in another Domain say Domain B. The agent is getting a connection timeout when trying to connect to the management server during installation. 

Does installing agents in different domains work??

Product - Acronis Cyber Protect 15

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Hello Mahesh,

thank you for your posting! A different domain shouldn't be an issue, please make sure all required ports are accessible as per the below instructions:

Firewall settings for Acronis products
Network connection diagram - Cyber Protect processes