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Extract agent installer

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Hi,

I want to setup agent on some devices running windows x86 without using management console because I've got an error (code 24510491), so I've tried to extract agent from installer, but it doesnt work.

What I've done:

1) Launch Acronis Cyber Protect setup

2) Create mst and msi files for unattended installation

3) Select "Agent for windows" in "what to install" option

4) Set up management server credentials

5) Launch AB.exe from the folder extracted after step 4

 

Installer is opening for a minute, then close, but no agent was installed.

 

Something is wrong with the procedure or bugged?

 

Thanks for help

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Posts: 0
Comments: 2016

Hello Germain Jaquinet,

thank you for posting on Acronis forums!

I want to setup agent on some devices running windows x86 without using management console because I've got an error (code 24510491), so I've tried to extract agent from installer, but it doesnt work.

Please follow instructions provided in the respective KB article: https://kb.acronis.com/content/68043

Hello,

I've tried that before withtout success, but this time I've unselected every composant except agent (mandatory) and it's OK. (last time I've tried, I've let default composants)

Other issue, the majority of my devices have acronis 11.5 on it, and I have to uninstall it manually because I've got this error using management server:

Code: "6452571"

After manual uninstallation, I can deploy agent throught management server.

frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Posts: 0
Comments: 2016

Hello Germain,

thank you for sharing these details.

Yes, you did right that uninstalled Acronis Backup 11.5 version: we recommend clean installation of Acronis Cyber Protect 15 in this case: https://kb.acronis.com/content/65178