Help with "There is not enough free space"

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 8
Comments: 12

I can't seem to figure this out.  All of my datastores have ample memory and so do my backup destinations (note 2 destinations as backup locations).  What other disk space would they be talking about?

I am backing up a number of VMs.  This just started.

Fri, 01/12/2024 - 19:17
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Posts: 2
Comments: 1727

Hello Tom,

You need to check the full error code because that can mean several things.

I would check if there are VSS issues such as a lack of space to store the snapshots and disk space.

Please review and apply the solutions in this Knowledge Base (KB): https://kb.acronis.com/content/31418.

Also, create snapshots manually in those VMs and delete them to see if it's possible. If there are errors, you must fix the tools of those VMs.

As a test, try to perform a backup with the VSS disabled: https://www.acronis.com/en-us/support/documentation/AcronisCyberProtect_15/#volume-shadow-copy-service-for-virtual-machines.html#kanchor950.

If the issue persists, please raise a ticket with our support, providing screenshots showing there is free space in the destination, plus screenshots showing it is possible to create and delete snapshots manually https://kb.acronis.com/content/8153

Best regards.

Mon, 01/15/2024 - 10:12
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 8
Comments: 12

I was able to backup and delete every VM I have.  Here is the detailed error log:

MESSAGE

There is not enough free space.

Additional info:

------------------------
Error code: 20250646
Fields: {"$module":"mms_bundle_glxa64_31791","CommandID":"D332948D-A7A9-4E07-B76C-253DCF6E17FB"}
Message: TOL: Failed to execute the command. Backup plan 'Evening-GFS'
------------------------
Error code: 20250646
Fields: {"$module":"mms_bundle_glxa64_31791","CommandID":"D332948D-A7A9-4E07-B76C-253DCF6E17FB"}
Message: TOL: Failed to execute the command. Backup plan 'Evening-GFS'
------------------------
Error code: 20119593
Fields: {"$module":"mms_bundle_glxa64_31791"}
Message: Failed to execute the command.
------------------------
Error code: 20250646
Fields: {"$module":"mms_bundle_glxa64_31791","CommandID":"3884EE3A-030B-453A-BC66-7AD2E7880F57"}
Message: TOL: Failed to execute the command. TODO: Fix command name for CommandID = 3884EE3A-030B-453A-BC66-7AD2E7880F57
------------------------
Error code: 20250646
Fields: {"$module":"mms_bundle_glxa64_31791","CommandID":"3884EE3A-030B-453A-BC66-7AD2E7880F57"}
Message: TOL: Failed to execute the command.
------------------------
Error code: 20119581
Fields: {"$module":"mms_bundle_glxa64_31791"}
Message: LaunchBackupCommand: Failed to execute the command.
------------------------
Error code: 20119559
Fields: {"$module":"mms_bundle_glxa64_31791"}
Message: An error has occurred while backing up.
------------------------
Error code: 20119604
Fields: {"$module":"mms_bundle_glxa64_31791"}
Message: An error has occurred while creating a centralized backup plan on the machine after deployment of backup plan '5455B52F-8DE9-4840-980E-01E49552B779'.
------------------------
Error code: 41287683
Fields: {"$module":"mms_bundle_glxa64_31791"}
Message: Cannot get access to the user profile.
------------------------
Error code: 262148
Fields: {"$module":"access_manager_glxa64_31791"}
Message: The disk is full.
------------------------

 

And here is the available space on my datastores (I only use VOL1-VOL6 for VMs):

Mon, 01/15/2024 - 20:48
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 8
Comments: 12

I am able to create and delete snapshots for all VMs.  Here is the detailed error log:

There is not enough free space.

MESSAGE

There is not enough free space.

Additional info:

------------------------
Error code: 20250646
Fields: {"$module":"mms_bundle_glxa64_31791","CommandID":"D332948D-A7A9-4E07-B76C-253DCF6E17FB"}
Message: TOL: Failed to execute the command. Backup plan 'DR Evening-GFS (remote)'
------------------------
Error code: 20250646
Fields: {"$module":"mms_bundle_glxa64_31791","CommandID":"D332948D-A7A9-4E07-B76C-253DCF6E17FB"}
Message: TOL: Failed to execute the command. Backup plan 'DR Evening-GFS (remote)'
------------------------
Error code: 20119593
Fields: {"$module":"mms_bundle_glxa64_31791"}
Message: Failed to execute the command.
------------------------
Error code: 20250646
Fields: {"$module":"mms_bundle_glxa64_31791","CommandID":"3884EE3A-030B-453A-BC66-7AD2E7880F57"}
Message: TOL: Failed to execute the command. TODO: Fix command name for CommandID = 3884EE3A-030B-453A-BC66-7AD2E7880F57
------------------------
Error code: 20250646
Fields: {"$module":"mms_bundle_glxa64_31791","CommandID":"3884EE3A-030B-453A-BC66-7AD2E7880F57"}
Message: TOL: Failed to execute the command.
------------------------
Error code: 20119581
Fields: {"$module":"mms_bundle_glxa64_31791"}
Message: LaunchBackupCommand: Failed to execute the command.
------------------------
Error code: 20119559
Fields: {"$module":"mms_bundle_glxa64_31791"}
Message: An error has occurred while backing up.
------------------------
Error code: 20119604
Fields: {"$module":"mms_bundle_glxa64_31791"}
Message: An error has occurred while creating a centralized backup plan on the machine after deployment of backup plan 'C6CABDC0-2832-4C90-A25F-BB7DAA2B495D'.
------------------------
Error code: 41287683
Fields: {"$module":"mms_bundle_glxa64_31791"}
Message: Cannot get access to the user profile.
------------------------
Error code: 262148
Fields: {"$module":"access_manager_glxa64_31791"}
Message: The disk is full.

Mon, 01/15/2024 - 21:24
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Posts: 2
Comments: 1727

Hello Tom.

The issue requires an investigation and we may need to create an internal task to solve it. Please raise a ticket with our support providing all those screenshots in advance: https://kb.acronis.com/content/8153

Best regards.

Tue, 01/16/2024 - 10:20
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.