How to know which license a plan will need? (trialling)
Hi all,
We are currently trialling Acronis Cyber Protect, as a cloud service.
The trial gives us access to all the various levels of licensing and capabilities at the moment, but we are struggling to understand what features are tied to each license, or "service quota" as I think it's regarded.
For instance, no matter how basic or simple our "plan", with all features, except "back-up", disabled, it still builds with the message:
How do we see within the software, which features require which licenses (service quota)?
Thank you
EJ

- Log in to post comments

Hmm, this is still not clear.
If we have 100 licenses of each type attached to the account, and we create a really simple and basic plan, how do we ensure the plan will pick the most appropriate license to consume? At the moment it just seems to insist on always using the most expensive license, even if it's not using the premium features.
- Log in to post comments

Hello EJ.
how do we ensure the plan will pick the most appropriate license to consume
It strongly depends on the protected workload (please see the second table at https://kb.acronis.com/content/65253). However, if you do not have a license for backing up/protecting a workstation, a server license will be taken.
As in the example above, applying a protection (backup) plan to a group is not covered by Acronis Cyber Protect 15 Essentials license type, you should use an Advanced license for this: https://kb.acronis.com/content/65304
- Log in to post comments