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Multiple decives install - machine name becomes from upper case to lower case

Thread needs solution

Hello All!

When I try to install agent on multiple devices, I specify the machine names (not the ip-s), we use them in uppercase format, and the acronis changes them into lower case. When I search the machines, or sort them, it becomes a confusing list, the alphabetical order doesnt work. If I add the machines one by one, it works, no upper-lower changes.

There are any solution for this?
Cyber Protect 15.0.30984

Thanks!

Lorinc

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Posts: 2
Comments: 1727

Hello Lorinc.

Thanks for participating.

At the moment we don't have any known issues regarding the behaviors you just described.

I would advise you to raise a ticket with our support ( https://kb.acronis.com/content/8153 ) attaching screenshots of that behavior and HAR logs https://kb.acronis.com/content/58514.

If you have any ticket open, please let me know so I can contact the team.

Thanks!