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The pre-data capture command completed with non-zero return code: 127

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Hello i installed the cyber protect agent on my linux machine.

but whenever i try to make a backup it gives this error and i cant find anything about it.

can anyone help me.

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Stef, welcome to these public User Forums.

Please post your issue to the Acronis Cyber Protect 15 Forum where someone should be better placed to help you.

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Dear stef slijkhuis,
Thank you for reaching out. Welcome to Acronis public Forums.
Sorry for the delay in response. In order to help you we need to know more details like the text of the error. Can you please also attach screenshots?

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Comments: 488

Dear stef slijkhuis,

This error means that in the backup plan options you have specified some command to be executed before data-capture (see Pre-data capture command – Acronis Cyber Protect 15). Apparently, this command fails to execute.

What is the command that you have specified in your backup plan?