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Problem attaching locations to a new Storage node

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Hello,
Following a failure of the server that hosted the Acronis Cyber Protect 15 storage node connected to the backup bay, I reinstalled the storage node on a new server, but when reintegrating the backup locations from the backup server management the warning message below appears (see screenshot).
can you help me solve this problem without risking losing access to the already backed up archive.
I thank you in advance.
Karim

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Hello Karim!

I don't know what access you'd be risking if the storage node died, you wouldn't be able to access the backups in a deduplicated location without it.

The message is just notifying you that the managed location path appears to be managed by another location. This is correct, since you reinstalled the storage node service on a new pc it recieved a new Id, but the location metadata still points to the storage node that died. Ignore this error and metadata will be refreshed as you attach it. Your deduplication DB will be rebuilt though, regardless of setting the deduplication DB path to the same source as before.

Did you not have a backup of the storage node itself, that you are reinstalling it?

-- Peter

Hi Peter,
Thank you very much for your reply.
Indeed, I have not made a backup of my storage node that's why I had to resort to creating a new one.
I will follow your instructions then I will come back to you for the result.
Best regards,

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Comments: 2016

Hello Karim,

thank you for posting on Acronis forums!

Please press 'Done'. This will renew the metadata DB.

You should now edit all backup plans that use backup locations on the affected Storage Node. Please redirect these backups to backup locations on a new Storage Node in protection plans

 

Hi Maria,

Hi Peter,

By following your instructions, I was able to restore the situation and the backups are correctly redirected to the new locations.
Thank you for your help and assistance.

Best regards,