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softwear installation help

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I give up! After purchasing Acronis softwear for security and backup scheduling, I have had an unscheduled call that I couldn't take and then two scheduled calles that were 'blown off' by Acronis.

I get repeated assurances from customer service that this has been given a priority status but still am not able to get help.

One of the last contacts wanted me to give a 24 hour window to wait for a call!!! 

I will now go to an outside source to seek help.

I've requested a refund for the 'service' not rendered. We'll see if they will honor that at least...

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Hello Daniel!

Post a description of your problem in the relevant product subforum, and someone might be able to help.

Can't help with support related issues, but could help solve the underlying problem.

-- Peter