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Unable to revoke license

Thread solved

Hello Acronis Team,

For some reason, one of my license keys got assigned to Free ESXi instead of one of the Hyper-V hosts.

Initially it was assigned to the Hyper-V host. Now I cannot revoke it - whenever I press Revoke and confirm Revoke, nothing happens. The key is still assigned to Free ESXi.

Please provide a solution or instruct me on how to revoke it using cli.

Thank you!

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Posts: 2
Comments: 1727

Hello Csaba! Welcome to the forum!

Please check the following KB's as they seem related with the issue you reported. I advise you to read them and to apply the solutions presented:

-https://kb.acronis.com/content/67155

https://kb.acronis.com/content/70216

https://kb.acronis.com/content/67797

Please let me know if that resolved the issue.

If the issue persists, please contact our support because this needs to be investigated: https://kb.acronis.com/content/8153

Thanks in advance!