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The path '\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy...' does not exist.

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Goodmorning/Evening all,

I was just wondering whether anyone on the forums have come accross an error message similar to this:

The path '\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy162\Windows\System32\LogFiles\Sum\屠�ƹ' does not exist.

If any of you have solved an issue like this in the past, please let me know how you did so because this problem is driving me nuts!

 

Thanks all!

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Posts: 0
Comments: 2016

Hello Ell Miz,

Welcome to Acronis forums!

This error indicates that a snapshot has been deleted while creating a backup. In order to investigate a reason of its deletion (was it lack of storage space or any third-party process), please open a case with Acronis Support Team or collect and share with us Acronis System Information collected from an Agent that returned this error.