Skip to main content

Agent on Azure Linux VM with Secure Boot

Thread needs solution

I am trying to get the CyberProtect agent installed on an Ubuntu 20.04 VM inside a customer's Azure environment.

The agent installs, but warns me at the end that I need to enroll the MOK certificate due to SecureBoot running..

After a bit of digging, I can see that the enrollment certificate is there, but when I reboot the instance I have no way of accessing the shim uefi key management menu that's displayed at boot, obviously I can't see this on the Azure instance..

Does this mean I can't use CyberProtect on a cloud machine running SecureBoot??

0 Users found this helpful
frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Posts: 9
Comments: 49

Hi Chris. 

This appears like it needs a bit more investigation. 

Please open a case with our support team and someone will be happy to investigate and provide a solution. 

Thank you for your time.

frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Posts: 0
Comments: 488

Dear Chris Notley,
Please let us know was your problem that you presented here resolved if yes, what helped you?

Apologies - I'd logged in a couple of forums but obviously hadn't responded on all.

So in the end what I discovered was that the MOK boot menu appears sometimes but not others - I repeatedly re-created machines and only around 30% of the time did it appear!

My assumption is that it's a problem in Azure..

To conclude, I got to the bottom of it, but didn't get a successful result.

frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Posts: 0
Comments: 488

Dear Chris Notley,

Thank you for your response. Do not hesitate contacting us and our support if necessary.