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Agent Installation on a Fedora 36 Workstation

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Hi

I have a customer who can not install the Acronis Agent on his Fedora 36. In this userguide I found that Fedora is only supported until version 31 which is already a few years old:

 

https://dl.acronis.com/u/pdf/CyberProtectionService_userguide_de-DE.pdf

 

Does this mean Acronis does not support newer versions of fedora?

Or how can my customer install the agent?

 

Regards

Michael

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Posts: 7
Comments: 19

Hello Michael,

I would advise opening a support case with us as this will need to be investigated further.

You can send an email to "mspsupport@acronis.com" along with the filled-out template https://www.acronis.com/en-eu/support/serviceprovidertemplate/

Or you can open a case through the portal https://kb.acronis.com/content/56079

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Posts: 0
Comments: 488

Dear Michael Brunner,
Please let us know was your problem that you presented here resolved if yes, what helped you?