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Application backup - Microsoft SQL Server - User can not register

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Hi,

 

We have a problem with a customer and with its SQL server.

We can not register the Server with administrator account.

Acronis does not take the credentials we try to write down.

It does not matter what credentials you write it just keeps asking for NSO\NSO-SQL01$ user. 

This user does not even exist.

Its possible to backup the databases with the administrator account so there is nothing wrong there.

 

Why can i not use the administrator account to complete the registration of sql server?

Attachment Size
error message1.jpg 125.18 KB
Microsoft SQL credentials.jpg 74.07 KB
sysadmin.jpg 92.36 KB
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Hello Martin,

I see that you've already opened a support ticket for investigation of this issue. Would you mind sharing the solution with the community, when the case is resolved? We'd appreciate it!