Automatic installation failed on CentOS 8

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Forum Member
Posts: 10
Comments: 21

Hello,

The SnapAPI kernel module is not loaded for the kernel 4.18.0-147.5.1.el8_1.x86_64 that is running in this system. Install the module for this kernel version, and then retry the backup.

When will CentOS 8 be supported?
We have many customers that does go over to CentOS 8 from CentOS 6.

Tue, 10/27/2020 - 13:21
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Posts: 1
Comments: 21

Hello Morris.

As per userguide - https://www.acronis.com/en-us/support/documentation/CyberProtectionServ… CentOS 8 is supported.

Before installing the agent please make sure to install all needed Linux packages - https://www.acronis.com/en-us/support/documentation/CyberProtectionServ…

 

Fri, 11/06/2020 - 07:54
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Regular Poster
Posts: 11
Comments: 94
mvp

No problem with CentOS 8 here, when you already have the kernel-devel package installed before you install the agent.

If you have already installed the agent but don't have kernel-devel, then do the following:

# dnf install kernel-devel
# service acronis_mms stop
# dkms {build,install} -m snapapi26 -v 0.7.135
# service acronis_mms start
Wed, 03/10/2021 - 12:26