Backup fails with ACCESS DENIED Error code: 20250646

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 2
Comments: 4

Additional info:

------------------------
Error code: 20250646
Fields: {"$module":"mms_vsa64_31791","CommandID":"D332948D-A7A9-4E07-B76C-253DCF6E17FB"}
Message: TOL: Failed to execute the command.

Mon, 05/08/2023 - 10:47
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Posts: 2
Comments: 1727

Hello Mbiko.

The error code you mention is generic so It can be applied to several scenarios.

Please check if it is related to this KB and apply the solutions: https://kb.acronis.com/content/70057

If you are executing the backup to a NAS, please reboot the NAS and try to backup again.

Check also if the file isn't blocked by another application and also check the VSS with this app: https://www.acronis.com/en-eu/products/vss-doctor/

Please let me know if any of those solutions solved the issue.

If then please send us the following details: 

- The product you use ( name ).

- Full error code.

- The storage you use ( Cloud, NAS etc ).

- What kind of devices are being backed up?

Thanks in advance!

Tue, 05/09/2023 - 09:52
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 2
Comments: 4

hello Jose

i had already run the VSS doctor before posting this error to this forum and had fixed volume shadow copy which was not enabled but am still experiencing the same error.

i have restarted the NAS but am still experiencing the same error.

My Product name is Acronis 15.0.31791

storage NAS

am backing sheared files on a file saver platform win2k22

full error below:

MESSAGE

Access is denied.

Additional info:

------------------------
Error code: 20250646
Fields: {"$module":"mms_vsa64_31791","CommandID":"D332948D-A7A9-4E07-B76C-253DCF6E17FB"}
Message: TOL: Failed to execute the command. Backup plan 'APPDB01'
------------------------
Error code: 20250646
Fields: {"$module":"agent_protection_addon_vsa64_31791","CommandID":"D332948D-A7A9-4E07-B76C-253DCF6E17FB"}
Message: TOL: Failed to execute the command. Backup plan 'APPDB01'
------------------------
Error code: 20119593
Fields: {"$module":"agent_protection_addon_vsa64_31791"}
Message: Failed to execute the command.
------------------------
Error code: 20250677
Fields: {"$module":"agent_protection_addon_vsa64_31791","FailCount":2}
Message: 2 activities have not succeeded. One of them is displayed.
------------------------
Error code: 20250646
Fields: {"$module":"service_process_vsa64_31791","CommandID":"8F01AC13-F59E-4851-9204-DE1FD77E36B4"}
Message: TOL: Failed to execute the command. Backing up
------------------------
Error code: 20250646
Fields: {"$module":"gtob_backup_command_addon_vsa64_31791","CommandID":"8F01AC13-F59E-4851-9204-DE1FD77E36B4"}
Message: TOL: Failed to execute the command. Backing up
------------------------
Error code: 10551508
Fields: {"$module":"disk_bundle_vsa64_31791","IsReturnCode":1}
Message: Failed to find archive 'AppDB01.unity.co.zm-6C6F129F-935C-4335-9315-6AA098308A79-AAB165F3-EDDE-4424-976B-59697706AF7AA'.
------------------------
Error code: 10551497
Fields: {"$module":"disk_bundle_vsa64_31791"}
Message: Failed to get information about the archives.
------------------------
Error code: 262145
Fields: {"$module":"disk_bundle_vsa64_31791","function":"NtOpenFile","path":"\\\\?\\UNC\\unity-san01\\ReadyNASPro\\"}
Message: Error occurred while reading the file.
------------------------
Error code: 65520
Fields: {"$module":"disk_bundle_vsa64_31791","code":2147943672}
Message: You can't access this shared folder because your organization's security policies block unauthenticated guest access. These policies help protect your PC from unsafe or malicious devices on the network
------------------------

 

Thu, 05/11/2023 - 06:27
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Posts: 2
Comments: 1727
Mbiko Ngoma wrote:

hello Jose

i had already run the VSS doctor before posting this error to this forum and had fixed volume shadow copy which was not enabled but am still experiencing the same error.

i have restarted the NAS but am still experiencing the same error.

My Product name is Acronis 15.0.31791

storage NAS

am backing sheared files on a file saver platform win2k22

full error below:

MESSAGE

Access is denied.

Additional info:

------------------------
Error code: 20250646
Fields: {"$module":"mms_vsa64_31791","CommandID":"D332948D-A7A9-4E07-B76C-253DCF6E17FB"}
Message: TOL: Failed to execute the command. Backup plan 'APPDB01'
------------------------
Error code: 20250646
Fields: {"$module":"agent_protection_addon_vsa64_31791","CommandID":"D332948D-A7A9-4E07-B76C-253DCF6E17FB"}
Message: TOL: Failed to execute the command. Backup plan 'APPDB01'
------------------------
Error code: 20119593
Fields: {"$module":"agent_protection_addon_vsa64_31791"}
Message: Failed to execute the command.
------------------------
Error code: 20250677
Fields: {"$module":"agent_protection_addon_vsa64_31791","FailCount":2}
Message: 2 activities have not succeeded. One of them is displayed.
------------------------
Error code: 20250646
Fields: {"$module":"service_process_vsa64_31791","CommandID":"8F01AC13-F59E-4851-9204-DE1FD77E36B4"}
Message: TOL: Failed to execute the command. Backing up
------------------------
Error code: 20250646
Fields: {"$module":"gtob_backup_command_addon_vsa64_31791","CommandID":"8F01AC13-F59E-4851-9204-DE1FD77E36B4"}
Message: TOL: Failed to execute the command. Backing up
------------------------
Error code: 10551508
Fields: {"$module":"disk_bundle_vsa64_31791","IsReturnCode":1}
Message: Failed to find archive 'AppDB01.unity.co.zm-6C6F129F-935C-4335-9315-6AA098308A79-AAB165F3-EDDE-4424-976B-59697706AF7AA'.
------------------------
Error code: 10551497
Fields: {"$module":"disk_bundle_vsa64_31791"}
Message: Failed to get information about the archives.
------------------------
Error code: 262145
Fields: {"$module":"disk_bundle_vsa64_31791","function":"NtOpenFile","path":"\\\\?\\UNC\\unity-san01\\ReadyNASPro\\"}
Message: Error occurred while reading the file.
------------------------
Error code: 65520
Fields: {"$module":"disk_bundle_vsa64_31791","code":2147943672}
Message: You can't access this shared folder because your organization's security policies block unauthenticated guest access. These policies help protect your PC from unsafe or malicious devices on the network
------------------------

 

Hello!

That error seems to be related with the lack of permissions ( Windows error ).

Please check this web guides and try to fix the issue: 

- https://learn.microsoft.com/en-us/answers/questions/59309/you-can-t-acc…

- https://www.techcrumble.net/2018/03/you-cant-access-this-shared-folder-…

Thanks in advance!

 

Thu, 05/11/2023 - 09:49
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.