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Can't delete backup and backup size is too big

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Can't delete backup. Incorrect password. Signed back in and still same issue. Also, my hard drive is only using 115 gig and when I tried to do backup, it shows over 400 gig to backup.

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Posts: 9
Comments: 49

Hi Glenn, 

This will require some investigation on our part. 
Please open a case with our support team for further assistance. 

Thank you for your time.