Skip to main content

error: package BackupAndRecoveryAgent-15.0.27493-1 is not installed

Thread solved

I noticed trying to update an agent on a DNS server running CentOS 7 kept failing.

When I uninstalled the agent from the server while leaving * unchecked so it didn't remove config so could resume backup but when try to install again it shows

Cannot find package BackupAndRecoveryAgent.

 

When I try to completely uninstall the agent using below:

 

 [*] Clean up all product traces (Remove the product's logs, tasks, vaults, and configuration settings)

 

It shows

 

error: package BackupAndRecoveryAgent-15.0.27493-1 is not installed

0 Users found this helpful

Update: I found I was using an outdated agent; didn't realise it was changed from "backup" something to "cyberprotect" something. I downloaded a new one and now it works fine.