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Massive inbound traffic when backing up server

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Hello,

On one of our cPanel servers we're seeing massive inbound traffic (6x more than outbound) whenever a backup is running. 

In the attached screenshots you can see a daily graph (blue is outbound, green is inbound), where you can see the amount of traffic I'm talking about and for how many hours it's going on.

I have also attached a yearly graph where you can see the difference of in/out traffic since we switched from R1Soft to Acronis in December. Same server, same amount of data and backup frequency, but a huge difference in the bandwidth bill.

What's weird is that every backup run for this server takes almost 3 hours. Backups on this (and other servers) is configured to run every 7 hours, but this is the only server were so much traffic is exchanged. 
And I'm very certain that there's not that much difference in the filesystem between every backup run, that could cause such an amount of traffic to be exchanged. Other server with similar amount of data (~600GB) take ~15 minutes for the backup run to complete.

This server is running the same backup plan as the other servers that are not experiencing this.

What can I do to further investigate what all this data is, and why it's taking so long for the incremental backups to finish?

Thanks,

George Tasioulis

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hello George!

 

Sorry for missing out on replies!

 

I can think of only one known root cause for such behavior - enabled Backup Validation https://www.acronis.com/en-us/support/documentation/BackupService/index…

However, you have mentioned that only one partiular server faces this behavior.

As a support team representative, I could not request any details info through Forum, but do submit a support request to our team with the following info so that we could investigate:

 - login name

 - names of the machines and backup plans

 - info from the service provider to which IP addresses the traffic flows to (we'll check if they are Acronis ones)

 

Let me know how it goes!

Hello, I am experiencing the same behaviour after moving from Acronis US to EU servers (on the 27th).
Although all backup settings and server content are identical, there is a factor 6 on incoming traffic.

Was the issue above solved?

Thanks!

 

Stefan

 
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Posts: 1
Comments: 21

Hello Stefan.

This issue requires investigation.

Please submit a support ticket as described by the following link: https://kb.acronis.com/content/56079