Replica gone bad. VM displayed with a wrong status

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hi all,

First post here, as i'm a new customer coming from Veeam.

We used replica to move VM between 2 vcenters. We faced an error. A replication plan was used to create a replica. Let's call the replica VM : "VM1r"

Just before migration, we stopped original VM, executed replication plan. Something gone wrong, replication wouldn't launch. We had no time to troubleshoot. So we started VMr thru vcenter, and we just deleted replication plan.

My VMr is working fine, but acronis portal is still showing VMr as a replica vm, i mean there is the icon with le letter R. I'd like Acronis to show the correct status, and forget this is not a replica.

How can i do ?

 

TY

N.

Thu, 10/14/2021 - 10:14
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hello nicolas,

sorry for the delayed response! To switch the workload from the original virtual machine to its replica, one would need to perform the Failover operation as described in  https://www.acronis.com/support/documentation/CyberProtectionService/#f… To finalize the restored VM, use the Failback option - the replica will be recovered as the original or a new virtual machine.

Sun, 10/17/2021 - 11:51
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
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Comments: 1

So, finally, here is the way i solved this :

Shutdown the VM wrongly seen as replica.

From venter, browse the datastore where the vm resides. download the vm configuration file  (.vmx) to your desktop.

Then edit the configuration file, and remode all acronisTags, except acronisTag.Meta.

Then upload the .vmx file back to the vm folder with datatore browser.

Start Vm, you should notice Acronis now displays correctly the vm a a normal vm.

 

This is a bit weird i got a case open since last august for that issue, and support has not yet found a solution. I asked them to validate the way i solved it. Still no answer yet. My previous Backup support surely would have answered it in less that a week. (veeam).

Mon, 01/24/2022 - 12:09