VMware backup - VPS environment
Hello,
I'm evaluating Acronis Cloud Backup and the product looks great but I can't find how to proceed with our VPS infrastructure.
We have a VMware infrastructure with many customers VPS and want to backup these VMs with Acronis Cloud Backup. All these VPS runs in the same vCenter Server, idealy customer should be able to restore his files/VMs and application items by himself (in-place for the VM)
What I did :
- Create a new Customer
- Create a new unit per Customer
- Add the vCenter Server at the Customer level
Is it possible to assign VMs to units ?
How to proceed for a case like our ?
Thanks for your help,
Julien

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If you are providing your customers with virtual machines that you host yourself and seek options to protect those machine by Acronis Backup Cloud I would recommend you to install windows vps server.
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I believe that the main responsibilities of the company that sells hosting to you should include helping customers with hot communication, and fast service.
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Jessica Cheng wrote:I believe that the main responsibilities of the company that sells hosting to you should include helping customers with hot communication, and fast service.
Hi Jessica,
do you experience any issues with Acronis products? Please share more details. We'd be happy to help!
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