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In Acronis 15 All Tapes are showing Offline

Thread needs solution

Hello Acronis,

I have Acronis15 where I attached Tape Library MSL 3040.

I did the full inventory from Tape its getting successful, but while Rescanning in Acronis all tapes are showing offline.

getting error, putting the log error here down: Attached the screenshot as well.

 

No Acronis backups has been found on the tapes that you selected.
Date and time
Nov 25, 2023, 02:33:44 PM

Code

0x01350016+0x01350016+0x004307DD

Module

309

Message

TOL: Failed to execute the command. Rescanning media

Additional info:

------------------------
Error code: 22
Module: 309
LineInfo: 0x8D165E86FB8195BD
Fields: {"CommandID":"4C261B40-C750-4364-87A8-98B5E7C4FDCE","$module":"storage_server_vsa64_35979"}
Message: TOL: Failed to execute the command. Rescanning media
------------------------
Error code: 22
Module: 309
LineInfo: 0x8D165E86FB8195BD
Fields: {"CommandID":"4C261B40-C750-4364-87A8-98B5E7C4FDCE","$module":"rsm_commands_addon_vsa64_35979"}
Message: TOL: Failed to execute the command. Rescanning media
------------------------
Error code: 2013
Module: 67
LineInfo: 0x1406F3D3BFC67515
Fields: {"$module":"arsm_vsa64_35979"}
Message: No Acronis backups has been found on the tapes that you selected.

OK

 

Attachment Size
Rescanning Failed.PNG 91.53 KB
Free Tapes.PNG 158.32 KB
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