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Acronis ACPHO and AUR Not Working ON New W11 Computer

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I have purchased a new computer running W11. I am trying to move my programs/files, etc from my old W10 computer. Using Acronis 2019 backups were created and validated, but when I use the recovery disc on the new W11 computer the backups cannot be viewed. I have the Acronis backups on both internal and external drives but neither can be seen. If the computer is booted normally into the W11 operating system, both backups can be viewed.

Can anyone suggest what might be going on during the recovery process that prevents me from viewing the backups? Thank you.

 

Francis

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