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Acronis ads ("Buy Now") notifications.

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I am satisfied with the general performance of the Acronis home office app. However, the constant notifications that are ads from Acronis are very annoying to deal with. How can I disable these notifications? If I can't get these disabled I will cancel my account and find another service. 

Thanks

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Joe, welcome to these public User Forums.

Assuming that you are using an older version of Acronis such as True Image then see below:  If you are running ACPHO then ensure that you have the latest build #40901 installed.

If you are signed in to your Acronis Account on the Account page of your Acronis GUI and the software was activated with a license serial number, then try signing out along with stopping the Acronis Managed Machine Mini background service and setting it to Manual for the Automatic start option in the services control panel.  This should stop you getting the pop up adverts as Acronis won't be communicating back to base!

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Posts: 2
Comments: 1727

Hello Joe,

Assuming that you are using the license key with a valid subscription, those pop-ups shouldn't appear.

Please update the product as suggested by Steve and reboot the machine afterward.

If those pop-ups still appear, please raise a ticket at https://kb.acronis.com/content/8153, as that would require an investigation.

Best regards.