Acronis said to be suddenly blocking websites because of no secure connection.
Yesterday attempted access to all websites, except Google, has been supposedly "blocked by Acronis" (we get such an image) because of no secure connection. Never have seen this before. Only one PC of two in our household is seeing this. Both PCs have the latest Acronis build. Is this something in Acronis I can fix? Or might it be malware? We use Windows Security on the affected PC, Bitdefender on the other. Nothing I've tried, including system restore from October 10, helps at all.


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Hello!
I am with Steve, seems to be an issue caused by the URL filters. Please check the thread. If after changing those setting the issue persists, kindly raise a ticket with our support because issues with the features should be investigated and I wouldn't advise any workaround: https://kb.acronis.com/content/8153
Best regards.
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The problem was caused by the Acronis Protection Service that was turned on; I don't know how it was turned on. Once I managed to turn that service off, the problem went away. I told Acronis I want backup services from Acronis and protection from my Bitdefender software. Bitdefender in fact told me it was encountering conflicts caused by Acronis. Neither PC has had any trouble since I turned Acronis Protection Service off in both PCs. But, oddly, this morning I found that the service was turned on -- not by me! -- in the second PC. Damn it, Acronis, do backups, period. Let me handle protection my way,
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R. Bruce Magee wrote:The problem was caused by the Acronis Protection Service that was turned on; I don't know how it was turned on. Once I managed to turn that service off, the problem went away. I told Acronis I want backup services from Acronis and protection from my Bitdefender software. Bitdefender in fact told me it was encountering conflicts caused by Acronis. Neither PC has had any trouble since I turned Acronis Protection Service off in both PCs. But, oddly, this morning I found that the service was turned on -- not by me! -- in the second PC. Damn it, Acronis, do backups, period. Let me handle protection my way,
Hello!
Please refer to this Knowledge Base article: Acronis KB Article.
If the issue persists after applying all those solutions, please contact our support at Acronis Support.
Best regards.
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