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Acronis True Image does not let me use my 4 terabyte drive as a clone destination

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Acronis True Image does not let me use my 4 terabyte drive as a clone destination (grayed out).

I bought a new 4 terabyte SSD and I want to replace my 1 terabyte with it. It is the secondary disk drive.

Windows recognized it and allowed me to format. But Acronis will not let me select it as a destination. Why?

 

 

 

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Some more info...

I successfully cloned my other drive and went from a 0.5 TB SSD to a 2 TB SSD (using an external USB adapter).

I have used Acronis about a dozen times over the years but this is the 1st time it has an issue with going from my 1 TB SSD to a 4 TB SSD via using external USB adapter is sees the drive it is just greyed out. 

 

 

Are Sabrent 1214 and Sabrent 0204 the names of the SSD or the name of the USB enclosure? 

Why not just copy the files rather than cloning if you are having this problem.

 

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Posts: 2
Comments: 1727

Hello Aaron.

Most likely cause is that source and destination drives have different logical sector size. Acronis product can clone one drive to another or restore disks/partitions from backup only if both drives have the same logical sector size

The issue you describe seems to be related with the following KB: https://kb.acronis.com/content/45619

Feel free to update the thread if you have any questions.

Thanks in advance!