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Backup on Macbook freezes at "Calculating " and can't be stopped

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Hello. All the answers to this question previously involve PCs. How do I fix tis n a Macbook?

 

Thank you.

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Posts: 2
Comments: 1727

Hello,

Welcome to our community!

I would suggest you to repair/re-install the agent.

Also check if there are updates and if yes, please update the OS: https://kb.acronis.com/content/69706

After executing those steps, reboot the PC and retry the backup.

If the issue persists, please raise a ticket with our support https://kb.acronis.com/content/8153

Best regards.