Backup on a NAS
I want to create a backup on a Synology NAS. If my system fails to boot; will the Recovery disc / USB stick be able to recognise the backup on the NAS for recovery please?


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Steve Smith wrote:When using the WinPE / WinRE rescue media, then DNS support is not normally provided, so instead of using the name of your NAS, you will need to use the IP Address, i.e. \\192.168.0.29\Backup in my case, then provide the credentials from the NAS for accessing the folder share where your backups are stored.
All of the above should be tested before you get to a point where you want to perform a recovery operation!
Thank you! This makes it clear. Do I need to provide a static ip address for the NAS or he one provided by my Router do?
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It doesn't matter about the static IP address so long as you know what it is!
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Hi all,
Late to the game so asking for your patience.
In True Image 2021 (version 30290), I had created a Linux based bootable Recovery Disk on a USB drive and when I needed to recover a complete disk image (differential back up) on a NAS or an external WD SES drive, that Linux version had no problem connecting to either source. I was succesful in my recoveries on the 5 times I performed the action.
In Cyber Protect Home (no cloud subscription, just local), the Linux based Recovery disk cannot see either the NAS nor the external drive. All the same hardware in place, only a software change due to a fresh install of Windows 11 latest and a purchase of the latest Acronis backup software.
Interestingly, the WinPE version can see both the NAS and external source in Cyber Protect Home.
I prefer the Linux based Recovery Disk due to the performance at load up upon boot.
Am I forced to use the WinPE version of the recovery disk in my situation?
Best,
Scott.
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Scott Aldworth wrote:Hi all,
Late to the game so asking for your patience.
In True Image 2021 (version 30290), I had created a Linux based bootable Recovery Disk on a USB drive and when I needed to recover a complete disk image (differential back up) on a NAS or an external WD SES drive, that Linux version had no problem connecting to either source. I was succesful in my recoveries on the 5 times I performed the action.
In Cyber Protect Home (no cloud subscription, just local), the Linux based Recovery disk cannot see either the NAS nor the external drive. All the same hardware in place, only a software change due to a fresh install of Windows 11 latest and a purchase of the latest Acronis backup software.
Interestingly, the WinPE version can see both the NAS and external source in Cyber Protect Home.
I prefer the Linux based Recovery Disk due to the performance at load up upon boot.
Am I forced to use the WinPE version of the recovery disk in my situation?
Best,
Scott.
Hello Scott.
I raised a ticket with our support so we can investigate the issue.
The reference ticket is 06084613 .
You can expect an email from our side as soon as possible.
Feel free to update the thread if you have any additional queries.
Best regards.
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Scott, welcome to these public User Forums.
You may find yourself forced into using the Win RE / PE because of the lack of support for some newer types of devices such as NVMe M.2 SSD's, especially if using Intel VMD RST drivers or RAID, and definitely if using BitLocker encryption - all of which the Linux media either has very limited or no support for.
The inability to see a NAS would suggest that the latest ACPHO Linux media is lacking support for your network controller / adapter.
In the event of needing to perform a recovery, then the boot performance difference between Linux and Win PE rescue media should not be as important as being able to get the recovery started and completed successfully.
Take a look at New MVP Assistant Version 2.7.4 Available where you can build customised Win PE rescue media that includes other useful utilities as well as being able to add in any additional device drivers that may be needed.
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