Skip to main content

Backup on a NAS

Thread solved

I want to create a backup on a Synology NAS. If my system fails to boot; will the Recovery disc / USB stick be able to recognise the backup on the NAS for recovery please? 

0 Users found this helpful

This is something I have done on a number of occasions using backups stored on my own Synology NAS that I backup to by schedule regularly.

The key here is to ensure that your Acronis bootable rescue media has support for your network adapter in the PC where it will be used for recovery, and that you understand how to connect to the NAS from the rescue environment.

There are different options for creating the Acronis rescue media which will give different results depending on your hardware devices.

Linux based media is the oldest type - Acronis supplies this as an .ISO file download from your Acronis account.  This type has the most limitations due to the Linux kernel OS used and it does not support either RAID or BitLocker encrypted drives.

Acronis offers a 'Simple' method with the built-in rescue media builder tool - that is probably the best recommendation as will take both the WinPE files and device drivers from the Windows Recovery Environment of the PC where the media is built, and includes BitLocker for the latest versions of Acronis.

When using the WinPE / WinRE rescue media, then DNS support is not normally provided, so instead of using the name of your NAS, you will need to use the IP Address, i.e. \\192.168.0.29\Backup in my case, then provide the credentials from the NAS for accessing the folder share where your backups are stored.

All of the above should be tested before you get to a point where you want to perform a recovery operation!

Steve Smith wrote:

When using the WinPE / WinRE rescue media, then DNS support is not normally provided, so instead of using the name of your NAS, you will need to use the IP Address, i.e. \\192.168.0.29\Backup in my case, then provide the credentials from the NAS for accessing the folder share where your backups are stored.

All of the above should be tested before you get to a point where you want to perform a recovery operation!

 

Thank you! This makes it clear. Do I need to provide a static ip address for the NAS or he one provided by my Router do?

 

It doesn't matter about the static IP address so long as you know what it is!

Hi all,

Late to the game so asking for your patience.

In True Image 2021 (version 30290), I had created a Linux based bootable Recovery Disk on a USB drive and when I needed to recover a complete disk image (differential back up) on a NAS or an external WD SES drive, that Linux version had no problem connecting to either source. I was succesful in my recoveries on the 5 times I performed the action.

In Cyber Protect Home (no cloud subscription, just local), the Linux based Recovery disk cannot see either the NAS nor the external drive. All the same hardware in place, only a software change due to a fresh install of Windows 11 latest and a purchase of the latest Acronis backup software.

Interestingly, the WinPE version can see both the NAS and external source in Cyber Protect Home.

I prefer the Linux based Recovery Disk due to the performance at load up upon boot.

Am I forced to use the WinPE version of the recovery disk in my situation?

Best,
Scott.

frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Posts: 2
Comments: 1727

Scott Aldworth wrote:

Hi all,

Late to the game so asking for your patience.

In True Image 2021 (version 30290), I had created a Linux based bootable Recovery Disk on a USB drive and when I needed to recover a complete disk image (differential back up) on a NAS or an external WD SES drive, that Linux version had no problem connecting to either source. I was succesful in my recoveries on the 5 times I performed the action.

In Cyber Protect Home (no cloud subscription, just local), the Linux based Recovery disk cannot see either the NAS nor the external drive. All the same hardware in place, only a software change due to a fresh install of Windows 11 latest and a purchase of the latest Acronis backup software.

Interestingly, the WinPE version can see both the NAS and external source in Cyber Protect Home.

I prefer the Linux based Recovery Disk due to the performance at load up upon boot.

Am I forced to use the WinPE version of the recovery disk in my situation?

Best,
Scott.

Hello Scott.

I raised a ticket with our support so we can investigate the issue.

The reference ticket is 06084613 .

You can expect an email from our side as soon as possible.

Feel free to update the thread if you have any additional queries.

Best regards.

Scott, welcome to these public User Forums.

You may find yourself forced into using the Win RE / PE because of the lack of support for some newer types of devices such as NVMe M.2 SSD's, especially if using Intel VMD RST drivers or RAID, and definitely if using BitLocker encryption - all of which the Linux media either has very limited or no support for.

The inability to see a NAS would suggest that the latest ACPHO Linux media is lacking support for your network controller / adapter.

In the event of needing to perform a recovery, then the boot performance difference between Linux and Win PE rescue media should not be as important as being able to get the recovery started and completed successfully.

Take a look at New MVP Assistant Version 2.7.4 Available where you can build customised Win PE rescue media that includes other useful utilities as well as being able to add in any additional device drivers that may be needed.